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Efficiency of system management Pages: 1 2 3Before we begin to discuss various aspects of construction of effective management systems, we have to determine what we mean by this notion and what features it has. It is also important to define estimation criteria of efficiency and progressivity of business management system.
Finally, it is necessary to create a set of questions, the answers to which will allow you understand, whether you are interested in materials presented in my resource. Most of my publications may be disputable, however in disputes we find the truth, which is important for both you and me. Now let me present my vision of effective management systems. System Predictability By system predictability we should understand an adequate expected response to managing influence. I mean that we should know what results and consequences we will get out of orders or instructions given in the company. If, according to some plan, an automobile plant has to increase the output by 1000 automobiles, the management of the plant should have a clear idea of what purchases, staff changes and expenses it will require. A complete fulfillment of all expectations of the company management in both activity and development aspects means that the system is predictable. On the contrary, if a slight influence brings totally unpredictable results, it is necessary to study the rules of orders performance and financial schemes very attentively. Frequently, this stage of analysis is enough to reveal abuses and breaks in the company structure. Thus, management patterns should be created in order to make predictability analysis full and corresponding to reality. Informational Independence Informational independence means that the activities of the company, as well as of its affiliated companies and partners, should not in any way depend on specific performing staff, and moreover on the management hierarchy present in the company on a certain moment of time. It is reached by formalization of description of managing structures activities (different types of encoders, qualifiers, magazines, questionnaires, diaries - either computer typed or hand-written). One should keep it in mind, that being dependent on specific performers can diminish the cost of the company. And though management schemes are frequently adapted to a certain person and management style, the information constituents, however, should not depend on the latter. Therefore, when the general director signs a firing application form, the primary goal of the management structure is to preserve in order all the materials that the fired associate has worked out. It is even better if a newly employed associate is required to strictly follow a certain scheme of work organization, which will help solve this problem. This thesis does not imply insurance, meaning that one associate cannot temporarily carry out the functions of another one. The reason is that the insurance technology aims mainly at maintaining the continuity of production cycle, and only partially at preserving of unified information space. One should keep it in mind, that informational security is a component of informational independence of the company. It has its certain grounds. If any associate, even a fired one, starts selling confidential information, the company will hardly benefit from it. On the contrary, it may face a lot of damage (there have been many incidents on this matter). System Self-training In other words it is a feedback factor. Top management of the company cannot always determine with high efficiency the technologies of work of specific divisions and executors. Among the important signs of the company's health there are a clear-cut and working feedback from an associate to the management, as well as initiativeness and self-training of associates. The associates should refer to the management not only with personal questions, disputable situations, complaints etc., but also with suggestions on more effective organization of work, improvement of professional skills, training courses allowing to solve certain problems and to develop business. However, one should not lead it up to the absurd point making a yard keeper go to the general director to discuss with him the transition to another type of broom, which will allow keeping the street before the main entrance clearer than ever. I mean that the scheme should work according to the accepted hierarchy of management in the reversed order, however the top management should supervise incoming suggestions. It is important to note that even a yard keeper can propose very valuable suggestions concerning reorganization of the company's parking space in order to increase its capacity. But the decision on this matter can be accepted on much higher level, but the immediate director of the yard keeper "freezes" any incoming suggestions. (By the way, it is a widespread disease when plenty of interesting suggestions get stuck at local level, though in fact they could possibly bring a company a lot of good). Here I would like to mention human factor and art of building hierarchies, which, in their essence, form the style of business management, as well as the inside interrelation mechanisms. System Stability Pages: 1 2 3 | ||||||||
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