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system, analysis, management, end, result, computer, science, internet, technology, business, social, product, production, ERP, CRM,  function, catastrophe In that the child did not play, if only it did not cry - not always true, for example, when it sets fire to the house
Copyright © 2012 Pavel Bobrovnikov

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Author:
Pavel Bobrovnikov
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Updating date of article:
3.06.2011

Management by end results of activity (MERA). Computer science and the Internet.

Pages: 1 2
One interesting thought does not give me of rest. Researches of the big tragedies in a history of mankind results in the conclusion, that long before the culmination of catastrophe events which obviously specified a possible trouble always took place. And the person is permanently tormented by a question - as so happened, that there were obvious warnings about tragedy, and people of them have not noticed. It was is realized whether or not? Whether and so already all is simple?

I very much would like with you about it to talk (to be exact about it to write) right now. The it is interesting to me to research a problem of warning of catastrophes with the help of such tool as business transaction more. My supposition simple enough - all most significant catastrophes in a history of mankind have system character. And for everything, that has system character it is possible to construct mathematical model. And any events having system character, should have the certain legitimacies. Knowing these legitimacies it is possible to warn system catastrophes (even to avoid numerous victims).

As the tool of researches of system catastrophes I plan to use model of management of end results (MERA). As it strange sounds in this context. But it is the fact - Titanic has sunk also Chernobyl has blown up. Actually, any catastrophe (especially technogenic) it is possible to present a unit who is intended for processing the certain social orders as business. And for anyone business unit is the characteristic of an accident rate (look Bobrovnikov's diagram) which depends on other parameters (not only depends, but also it can be controlled - for example, social motivation).

I very much want to write about it the article. However it is not necessary to advance time. Before to start to apply the tool in a real life of it it is necessary to study well. Than we now shall attend. And we still shall have time to reach a problem of catastrophes (I hope). While I shall write about a role and a place of computer science and the Internet in management business processes. It not that my vital career is connected to the software and a wide-area network. The matter is that the information is a skeleton in operation of anyone business unit. The history of development of computer science and the Internet is some kind of evolution of systems management. I have devoted this phenomenon the article: System interrelation between re-structuring of management and progress in information technologies. However in this article the question will be a role and a place of computer science and the Internet in model of management by end results of activity.

First of all I shall try to prove Bobrovnikov's principle about a role and a place of information technologies in real business. It sounds so: usage of information technologies in business is necessary, but a unsufficient condition of increase of competitiveness of business.

Easier this principle can be formulated as follows. That business was competitive, it should use information technologies actively. Otherwise competitiveness of business is reduced. However only usage of information technologies as in business is not enough means of increase of competitiveness that business was successful.

I shall prove it on the analysis of development of computer science and the Internet from the point of view of the denotation of sign information technologies in this or that period. Perhaps, the most interesting conclusion will be that fact that, tendencies of development of computer science and the Internet of technologies have opposite to trend from the point of view of development of processes of systematization business transactions. In this article there will be some diagrams. I hope, it will not frighten you.

I already offered some system of an estimation of activity of the company on the basis of characteristics of information (program) complexes with usage of concept business transaction. It can be read in the article: System interrelation between re-structuring of management and progress in information technologies.

In a basis of the reasonings for this article I have put evolution of information technologies as constituent business processes in the companies. To do the detailed analysis of inspected parameters I shall not be. Now, me as the contributor of processes tendencies and general provisions (by the way on the basis of which it is possible to design real settlement parameters and criteria) will interest only.

system, analysis, management, end, result, computer, science, internet, technology, business, social, product, production, ERP, CRM,  function, catastropheFirst of all, let's analyze computer science business unit with allowance for specificities of the functional components of its management system.

It is natural, that inside business unit (Business Unity) is automated on basis ERP systems (or systems of automation of management of primary activity of the enterprise).

The system of motivation (Motivation) is strongly connected to accounting and financial programs. As accounting and financial reports are for community of people a crandle motivations (tax policy) and a control of activity of firm (recommendation GAAP, for example).

On an input and an output of business unit are CRM systems. As interaction with the client of the company starts on an input of business unit (Social inquiry) - the social order is formed. On an output the client receives a ready product (Ready product) - satisfaction of the social order. Sense to divide CRM systems on source and target is not present, as, as a rule, the big corporations release a wide range of production. And to overlook about guarantee and a post warranty service too does not stand.

Below business unit - there where I have drawn resources (Resources) - there are information systems on documentary logistics. Certainly, partly similar blocks enter in ERP systems. But today the tendency on carrying out of these systems in independent disciplines in the software was already scheduled.
Pages: 1 2
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