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Author:
Pavel Bobrovnikov
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Updating date of article:
1.06.2011

System interrelation between re-structuring of management and progress in information technologies

Pages: 1 2 3 4

In institute teachers have learned me to use quantitative estimations for the parsed phenomena or objects. And in this article I also shall try to hold on to this principle. Therefore for the beginning it is necessary to be defined with some concepts and settlement factors. On the basis of a system approach they will characterize processes of automation in the company.

So.

First of all is a concept business transaction. Under business transaction we shall understand elementary interaction between the manufacturer of the goods or services and their client. Elementary interaction includes an exchange of a minimum quantity of the information which is enough for acceptance of any solution. Hereinafter an amount business of transactions made by the company we shall describe a variable "BT". It is necessary to mean, that the amount business transactions is not connected in any way to processes of formalising and automation of activity of the company, and depends only on essence of business and environmental conditions. It is rather difficult to count this parameter. As there are business the transactions connected to activity of this or that company, but is not direct, and through some external control structures (for example, change of rates of taxes in normative documents).

The following parsed parameter will be an amount of the classified transactions . This amount business transactions which have mapping on any carrier at the description of activity of the company. For example, in account books, paper waybills, databases, computer documents. We shall mean for brevity as "BTS". In epoch before appearance of computers to evaluate an amount of classified business transactions it was rather problematic (imagine a record count in different paper journals and writing-books which should be enumerated is, probably, only under force to the titan). However has occurred computer era, and the companies not only have got computers and networks, but also have successfully inserted different electronic accounts departments, ERP and CRM systems. Now it is possible to assume, that the volume of classified business transactions is proportional to an information content, stored on the computer carriers, disregarding the executed code and volume of general-system files.

And one more very important parameter connected to concept business transactions is a business inquiries. Actually, it is volume business of transactions, which is requested by employees of the company to realize the daily activity and to make of solution. Certainly, there are inquiries which are shaped with usage of a plenty business transactions. Moreover, it is necessary to understand, that not always answers to inquiries can contain the complete and comprehensive information (answers with some degree of accuracy - than not stochastic character of an information work in the company). That fact is important, that entirety of answers to business inquiries depends on a level of our knowledge and volume of the transactions classified business. However the return situation is not eliminated also, at big "BTS value there can be a small amount business inquiries. In this case it is possible to speak about problems in the company - information redundancy or stagnation of business (business as such interests employees a little). Business inquiries we shall mean an amount as "BTQ".

The further my reasonings will concern in the greater degree only IT sphere (though reduced reasonings can be applied and in case of record-keeping on « clay plates »). I shall try to describe evolution of penetration of computer technologies in all lines of business of the enterprise at a level of system processes. Me as possessed by idea of global automation, IT the manager will interest, first of all, the organizational party of information advance (other knowledge can be gathered from news resources and sites of the companies, software developers and technologies).

Let's add our list of parsed performances still to several parameters which settle up on a basis already circumscribed, and also used at the description of an economic state of the company.

We can evaluate cost of the single classified business transaction ("CBT") as:

CBT = Aggregate cost of possession / Classified business transactions

Or, as I assume:

CBT = Aggregate cost of possession / Information content on computer carriers (disregarding the general-system software)

In this case the information volume is global and includes not only specialized databases, but also any information storehouses (for example, the information which is located in electronic plates or text documents). As usage of the systems, permitting to prospect and systematization of the information in unstructured sources, can increase largely relevance of answers business to inquiries. And usage of similar technologies is a prerogative, first of all, administrative solutions on the company and in any way does not concern global processes of information industry.

The following interesting parameter the parity can act:

Pages: 1 2 3 4